Support
FAQ
Which drones are compatible with the Visio？
All aircraft can be equipped with Visio.
Does the Visio support flight control systems other than APM
Visio supports APM and PX4 flight controllers. For other flight controllers, please contact us.
What is the maximum payload capacity of the drone AP-D1?
The drone’s Max Take -off weight is 1100g
Can the RonoBaton Viobot2 be installed on drones?
Of course. The Viobot 2 can be mounted on drones to enable obstacle avoidance and autonomous navigation. For specific technical support, please contact us.
What are the differences between the P008G and P100R?
With different depth measurement distances, the P008G can be mounted on robotic arms for close-range object grasping.
Document
K1
P100R
P008G
Mini
Viobot2
Visio
AP-SG
|
File |
Format |
Date |
Download |
AP-SG_Quick_Start_Guide |
|
2025-11-14 |
|
|---|---|---|---|
|
AP-SG_Product Brochure |
|
2025-11-05 |
|
Software/SDK
K1
P100R
P008G
Mini
Viobot2
Visio
AP-SG
|
File |
Format |
Date |
Download |
Viobot_customer_Setup |
Software |
2025-12-08 |
|
|---|---|---|---|
|
baton_ros_update |
SDK |
2025-12-04 |
|
|
baton_ros2_update |
SDK |
2025-12-04 |
|
Store Support
Technical Support
MRP provides users with various kinds of after-sales services and technical support such as telephone service and on-site service. We are responsible for the on-site service in the areas of company’s headquarter and branches, and local agents are responsible for their corresponding areas. In areas without our agents, telephone service is the mainly used, and we can also provide on-site service after negotiation when necessary.
Equipment Exchange
If equipment failure cannot be solved after 8 hours of maintenance, we will provide another equipment with same specifications for temporarily replacement until failure is solved. If failure can not be solved within 7 days, we promise to exchange for new equipment and recall the faulty equipment.
Warranties
MRP promises that the warranty period of the equipment is 1 year started from the official acceptance. We provide free maintenance within the warranty period.
The following situations are not covered in the warranty: theft, damage caused by natural disaters, damage caused by improper use, dismantling, repairing without permission.
Software Update
MRP provides life-long maintenance services for users. If the warranty period expires and the components of the equipment goes wrong, we charge only the cost of the components without service fee. Also we provide users with the maintenance and update of software bugs.
Add Your Heading Text Here
K1
P100R
P008G
Mini
Viobot2
Visio
AP-SG
12th Floor, No. 330 Huangmei Road, Huangge Town, Nansha District, Guangzhou City, Guangdong Province, China Email: [email protected]